In today’s digital transformation era, service counters are evolving from manual paperwork stations into intelligent, data-driven processing hubs. The Desktop Integrated Service Terminal is designed to modernize traditional counter operations by integrating identity verification, document capture, biometric authentication, and digital interaction into one compact and secure platform.

Purpose-built for government agencies, immigration offices, financial institutions, and public service centers, this dual-screen desktop terminal enhances efficiency, accuracy, and user experience — without requiring large self-service kiosks or complex infrastructure changes.

The terminal features a dual 13.3-inch touch display design, enabling seamless interaction between staff and citizens.

for user guidance, information confirmation, and self-input

for real-time processing, verification, and system control

This collaborative layout improves communication, reduces misunderstandings, and accelerates service workflows.

Security and compliance are at the core of modern service processing. The Desktop Integrated Service Terminal includes:

By combining multiple authentication methods, the system ensures accurate identity verification while meeting regulatory and security requirements.

Equipped with a high-speed document camera and intelligent recognition capabilities, the terminal enables:

This reduces paper handling, minimizes manual errors, and improves overall processing speed.

Unlike large standing kiosks, the Desktop Integrated Service Terminal is optimized for countertop deployment. Its compact footprint makes it ideal for:

The integrated design reduces device clutter while maintaining a clean and professional counter environment.

Built with industrial-grade components, the system supports:

It can be seamlessly integrated into existing government or financial IT systems, enabling scalable deployment across multiple service locations.

The Desktop Integrated Service Terminal bridges the gap between traditional counter services and modern digital governance. By combining identity verification, biometric security, document management, and interactive communication in one intelligent device, it empowers institutions to deliver faster, safer, and more transparent services.

Modernize your service counters.

Enhance efficiency.

Strengthen security.