Welcome to our terminology guide. This glossary explains key technical terms and abbreviations commonly used in self-service terminal systems, smart kiosks, and biometric identity verification solutions.

AFIS – Automated Fingerprint Identification System

A biometric system used to capture, store, and compare fingerprint data for identity verification.

AFR – Automated Facial Recognition

Technology that automatically identifies or verifies a person by analyzing facial features.

AML – Anti-Money Laundering

Regulations and processes designed to prevent financial crimes and illegal fund transfers.

API – Application Programming Interface

A software interface that allows different systems or applications to communicate with each other.

ATM – Automated Teller Machine

A self-service banking terminal enabling cash withdrawal, deposit, and other financial transactions.

Biometrics

Technology that uses unique biological traits—such as fingerprints, facial features, or iris patterns—for identity verification.

CDM – Cash Deposit Machine

A self-service terminal that allows users to deposit cash directly into their accounts.

CRM – Cash Recycling Machine

An advanced ATM that can accept deposited cash and reuse it for withdrawals.

eID – Electronic Identification

A digital identity credential used for secure online or offline identity authentication.

eKYC – Electronic Know Your Customer

Digital process for verifying a customer’s identity using biometric and document authentication technologies.

EMV – Europay, Mastercard, Visa

Global standard for chip-based payment cards and secure transaction processing.

FAR – False Acceptance Rate

The probability that a biometric system incorrectly accepts an unauthorized person.

FRR – False Rejection Rate

The probability that a biometric system incorrectly rejects an authorized user.

FP – Fingerprint Recognition

Biometric technology that verifies identity based on fingerprint patterns.

H

HSM – Hardware Security Module

A physical device used to securely manage cryptographic keys and protect sensitive data.

I

ICAO – International Civil Aviation Organization

Organization that sets international standards for travel documents and biometric photo requirements.

IoT – Internet of Things

A network of connected devices that collect and exchange data in real time.

ITM – Interactive Teller Machine

An advanced ATM that enables live video interaction with a remote bank teller.

K

KIOSK – Self-Service Kiosk

An automated terminal that allows users to complete transactions or access services without staff assistance.

KYC – Know Your Customer

Regulatory requirement for verifying the identity of clients in financial services.

M

MFA – Multi-Factor Authentication

Security process requiring two or more authentication methods to verify identity.

MRZ – Machine Readable Zone

The coded section on passports and ID documents that can be scanned electronically.

N

NFC – Near Field Communication

Short-range wireless technology used for contactless payments and data transfer.

O

OCR – Optical Character Recognition

Technology that converts printed or handwritten text into digital data.

P

PCI DSS – Payment Card Industry Data Security Standard

Security standards designed to protect cardholder data.

PIN – Personal Identification Number

A numeric password used for authentication.

POS – Point of Sale

System used to complete payment transactions.

R

RFID – Radio Frequency Identification

Wireless technology used to identify and track objects via embedded chips.

S

SDK – Software Development Kit

A set of development tools for building software applications.

SST – Self-Service Terminal

An automated machine that enables users to perform transactions independently.

SSK – Self-Service Kiosk

Another term for interactive self-service terminals.

T

TCO – Total Cost of Ownership

The overall cost of purchasing, operating, and maintaining a system.

V

VTM – Virtual Teller Machine

A self-service banking terminal offering remote teller assistance.

Understanding these terms helps organizations evaluate self-service and biometric solutions more effectively. Our systems integrate many of these technologies to deliver secure, compliant, and intelligent automation for government and financial sectors.

Our self-service kiosks integrate advanced biometric authentication, secure payment technologies, and intelligent remote management systems to deliver reliable automation for government and financial institutions.